These Terms and Conditions (“Terms”) govern your access to and use of the ZYVO mobile application and related services (collectively, “ZYVO,” the “App,” or the “Service”), owned and operated by WowSuite Software Ltd., a Delaware corporation (“Company,” “we,” “us,” or “our”).

By accessing or using ZYVO, you agree to these Terms. If you do not agree to these Terms, you must not use the App. You further represent that you are at least the age of majority in your state or country of residence and have the legal capacity to enter into these Terms.

ZYVO is a health-information organization and appointment-preparation service intended to help users organize information and prepare for interactions with healthcare professionals.

Depending on the features available to you, ZYVO may allow you to:

Features may change, be added, discontinued, or become unavailable from time to time.

ZYVO is designed as an organizational and preparation tool. It is not a healthcare provider and does not provide medical diagnosis, treatment, prescribing, medication-dosing instructions, clinical decision-making, or emergency services. Users must not rely on any content from the App, including AI-generated outputs, for medical diagnosis, treatment decisions, or emergency health decisions.

ZYVO is an organizational and appointment-preparation service. ZYVO is not a healthcare provider, medical device, medical alert system, emergency service, crisis-response service, or continuous health or clinical monitoring service.

ZYVO does not diagnose medical conditions, provide medical treatment, prescribe or recommend medication, determine medication dosage, provide clinical decision-making, determine whether a medical emergency is occurring, or provide emergency medical assistance.

Information, summaries, organizational materials, and AI-generated content provided through ZYVO are intended to help you organize and prepare information for interactions with healthcare professionals. They are not a substitute for professional medical advice, diagnosis, treatment, clinical evaluation, or emergency care.

If you have a medical question or concern, consult an appropriately qualified healthcare professional. If you believe you are experiencing an emergency, contact your local emergency services or seek immediate professional assistance.

ZYVO does not guarantee that any reminder, message, missed-check-in notification, trusted-contact notification, or other communication will be sent, delivered, received, noticed, or acted upon.

ZYVO is intended for adults and is not directed to, intended for, or permitted for use by children or minors where prohibited by applicable law. You may use ZYVO only if you are legally permitted to do so and have the legal capacity to enter into these Terms.

You are responsible for providing accurate account information and safeguarding your account credentials. You must not use another person's account without authorization. We may suspend or terminate an account where reasonably necessary to address a material violation of these Terms, security concerns, unlawful activity, misuse of the Service, or a legal or regulatory requirement, subject to applicable law.

If we learn that a person who is not permitted to use ZYVO has created an account or submitted personal information through the App, we may suspend or delete the account and associated information, subject to applicable law and the Privacy Policy.

You retain your rights in information and materials that you provide to ZYVO, subject to the rights necessary for the Company and its service providers to operate the Service as described in these Terms and the Privacy Policy.

You are responsible for the information and materials you choose to upload, scan, enter, connect, export, or share through ZYVO.

You represent that you have any rights, permissions, consents, or other authority required by applicable law to provide, use, export, or share information concerning another person through ZYVO.

You are also responsible for reviewing information before exporting or sharing it and for selecting appropriate recipients.

When you intentionally share information outside ZYVO, the recipient may process that information under its own privacy practices and legal obligations.

ZYVO may support integrations with third-party services and device features, including supported health-data services, camera functionality, file selection, notifications, operating-system services, or similar functionality. Your use of a third-party service may also be subject to that provider's terms, privacy policy, permissions, and other requirements.

You control whether to enable optional integrations and permissions, subject to the functionality you choose to use. If you decline, restrict, or revoke a permission, the related feature may be unavailable or may have reduced functionality.

ZYVO does not control third-party services and does not guarantee that a third-party service, integration, or device feature will remain available or operate without interruption. Information obtained from third-party services is handled as described in the Privacy Policy.

ZYVO may provide AI-assisted functionality to help organize, summarize, locate, structure, or prepare information you provide or select. AI-generated content may also reflect errors, omissions, ambiguities, or inaccuracies in the information provided to or selected for the Service.

AI-generated content may be incomplete, inaccurate, outdated, or otherwise unsuitable for your particular circumstances. You are responsible for reviewing information before relying on or sharing it.

AI-assisted features are not intended to:

You must not use AI-generated content from ZYVO as a substitute for professional healthcare advice or emergency care.

Information about how personal information and AI-related information is collected, used, shared, retained, and protected is provided in the ZYVO Privacy Policy.

Our collection, use, disclosure, retention, deletion, and protection of personal information, including health information, and other data are governed by the ZYVO Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes the information processed through ZYVO, applicable third-party service providers, retention and deletion practices, privacy rights, and other privacy practices.

If there is a conflict between these Terms and the Privacy Policy concerning privacy, data processing, retention, deletion, or security, the Privacy Policy controls with respect to those matters. Nothing in these Terms limits rights or remedies that cannot lawfully be limited under applicable privacy, data-protection, or consumer-protection law.

If you use trusted-contact or missed-check-in functionality, you are responsible for providing accurate contact information and obtaining any permission, consent, or other authority required to designate a person as a trusted contact or authorize notifications to that person.

Notifications may depend on device settings, internet connectivity, operating-system permissions, third-party notification systems, carrier services, and other factors outside the Company's reasonable control. The Company does not guarantee that a notification will be sent, delivered, received, read, understood, or acted upon.

Trusted-contact and missed-check-in functionality is provided as a communication and organizational feature. It must not be used as a substitute for emergency services, medical monitoring, professional care, or welfare checks. A trusted contact is not an emergency responder, healthcare provider, or agent of the Company.

You may use ZYVO only for lawful purposes and in accordance with these Terms.

You must not:

Nothing in this section restricts rights that cannot lawfully be restricted under applicable law. Violation of this section may result in immediate account suspension, termination, reporting to appropriate authorities, and civil or criminal liability.

If you voluntarily provide suggestions, ideas, comments, or other feedback concerning ZYVO (“Feedback”), you grant the Company a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, adapt, and incorporate the Feedback for lawful business purposes, including improving and developing the Service.

You understand that the Company is not required to keep Feedback confidential, provide compensation or attribution, or use any Feedback you provide.

You represent that your Feedback does not knowingly violate another person's rights or contain unlawful material or malicious code.

This section does not transfer ownership of your personal information, health information, uploaded records, or other personal data governed by the Privacy Policy.

ZYVO and its software, technology, design, branding, text, graphics, interfaces, and other Company-provided materials are owned by the Company or its licensors and are protected by applicable intellectual-property laws.

Subject to these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, lawful use. Except as expressly permitted by applicable law or authorized in writing by the Company, you may not copy, modify, distribute, sell, sublicense, reverse engineer, decompile, disassemble, or otherwise exploit the App or its proprietary components.

Nothing in these Terms restricts rights that applicable law expressly permits. All trademarks, service marks, logos, and branding associated with ZYVO or the Company remain the property of their respective owners.

If you believe material available through ZYVO infringes your copyright, you may submit a notice to:

WowSuite Software Ltd.

291 Franklin Avenue, Ste 7

Wyckoff, NJ 07481

Email: support@zyvohealth.com

A copyright notice should contain the information required by applicable copyright law, including, where applicable, the requirements of 17 U.S.C. § 512(c)(3).

By using ZYVO, you agree to receive electronic communications reasonably necessary to provide and operate the Service, including account, security, transactional, administrative, and service-related communications.

You may control optional push notifications through the App or your device settings. Disabling optional notifications may prevent related notification features from functioning.

We may modify, update, suspend, restrict, or discontinue ZYVO or any portion of the Service, including individual features, from time to time.

We may temporarily restrict access for maintenance, security, technical issues, updates, legal or regulatory requirements, or circumstances beyond our reasonable control.

We do not guarantee that ZYVO or any particular feature will always be available, uninterrupted, error-free, or unchanged.

To the fullest extent permitted by applicable law, ZYVO and content made available through the Service are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including warranties of title, merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that ZYVO will be uninterrupted, error-free, secure, complete, accurate, current, or suitable for your particular needs. We do not warrant that information, summaries, results, or AI-generated content provided through ZYVO will be accurate, complete, reliable, or suitable for your circumstances.

Nothing in these Terms limits the Company's liability for fraud, intentional misconduct, gross negligence, or other liability that cannot lawfully be limited.

ZYVO does not provide medical advice, diagnosis, treatment, clinical decision-making, emergency services, or continuous clinical monitoring. Use of ZYVO does not create a doctor-patient, therapist-patient, or other healthcare-provider relationship between you and the Company.

Nothing in these Terms excludes or limits liability, warranties, rights, or remedies that cannot lawfully be excluded or limited. To the fullest extent permitted by law, you assume responsibility for your use of the App and agree that the Company is not liable for claims arising from your misuse of the App. Your use of ZYVO does not create a doctor-patient, therapist-patient, or other healthcare-provider relationship between you and the Company.

To the fullest extent permitted by applicable law, the Company and its affiliates, licensors, service providers, officers, directors, employees, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, or similar losses arising from or related to your use of ZYVO.

To the fullest extent permitted by applicable law, the Company's total cumulative liability for claims arising out of or relating to these Terms or ZYVO will not exceed the greater of:

These limitations do not apply to liability that cannot lawfully be limited or excluded.

The Company is not responsible for delays or failures caused by circumstances beyond its reasonable control, including internet or telecommunications failures, third-party service interruptions, natural disasters, governmental actions, labor disputes, or similar events.

To the extent permitted by applicable law, you agree to indemnify and hold harmless the Company, its affiliates, licensors, officers, directors, employees, and agents from third-party claims, losses, liabilities, damages, costs, and reasonable attorneys' fees arising from:

This provision does not limit rights that cannot lawfully be limited under applicable consumer-protection law.

You may stop using ZYVO at any time. If you have an account, you may request deletion through the account-deletion functionality made available in the App or by contacting support@zyvohealth.com.

Account and personal-information deletion is handled in accordance with the Privacy Policy and applicable law. Certain information may be retained where required or permitted by law, including for security, fraud prevention, dispute resolution, or legal compliance.

We may suspend or terminate access where reasonably necessary because of a material violation of these Terms, security concerns, unlawful activity, misuse of the Service, legal or regulatory requirements, or applicable app-store requirements.

Termination does not affect rights or obligations that accrued before termination or provisions that by their nature should continue afterward.

We seek to make ZYVO accessible and usable by people with disabilities and to improve accessibility over time.

If you experience an accessibility issue or require assistance using the Service, contact support@zyvohealth.com.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, except that this choice of law does not limit mandatory consumer-protection rights that apply in your jurisdiction.

If you reside in the United States, any dispute, claim, or controversy arising out of or relating to these Terms or ZYVO will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, except where prohibited by applicable law.

Arbitration will be conducted on an individual basis. To the fullest extent permitted by applicable law, you and the Company waive participation in class, collective, or representative proceedings concerning disputes subject to arbitration.

You may opt out of arbitration by emailing support@zyvohealth.com within thirty (30) days after first accepting these Terms with the subject line “Arbitration Opt-Out” and including the email address associated with your account.

Either party may bring an individual claim in small claims court where permitted by applicable law.

Arbitration fees and procedures will be governed by the AAA Consumer Arbitration Rules and applicable law. Unless applicable law requires otherwise, arbitration may be conducted remotely by video, telephone, or written submissions, or in the county where you reside. Arbitration fees and costs shall be allocated in accordance with the AAA Consumer Arbitration Rules and applicable law.

If any portion of this arbitration provision is found unenforceable, it will be severed to the extent necessary and the remaining provisions will remain effective to the fullest extent permitted by law.

If you reside outside the United States, this dispute-resolution provision applies only to the extent permitted by the laws of your jurisdiction.

Nothing in these Terms prevents you from exercising mandatory rights or bringing a claim before a court, regulator, consumer-protection authority, or other body where applicable law gives you that right.

For consumers in the European Economic Area (“EEA”), the United Kingdom (“UK”), Switzerland, or other jurisdictions with mandatory consumer-protection laws, applicable local law may provide additional rights concerning jurisdiction, dispute resolution, and consumer protections. Either party may seek temporary, preliminary, or permanent injunctive relief in any court of competent jurisdiction to protect intellectual property, confidential information, security, or unauthorized use of the App.

If you obtain ZYVO through the Apple App Store or Google Play (each, an “App Store”), the following additional terms apply.

These Terms are between you and WowSuite Software Ltd. (the “Company”), and not with Apple Inc. (“Apple”) or Google LLC (“Google”), as applicable. The Company is responsible for ZYVO, including its operation, content, maintenance, and support, except as otherwise required by applicable law. Your use of ZYVO must comply with the applicable App Store’s terms, policies, usage rules, and other applicable requirements.

Neither Apple nor Google has any obligation to provide maintenance or support for ZYVO. Apple and Google are not responsible for addressing claims relating to ZYVO, including claims concerning product liability, consumer protection, regulatory compliance, or intellectual-property infringement, except as required by applicable law.

Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms with respect to ZYVO made available through the Apple App Store and may enforce these Terms against you as third-party beneficiaries. Google is not a party to these Terms, except to the extent required by applicable Google Play terms or applicable law.

Questions, complaints, or claims concerning ZYVO should be directed to the Company at support@zyvohealth.com.

Certain ZYVO features may be offered through paid subscriptions or other in-app purchases.

Before completing a purchase, you will be shown the applicable price, billing period, renewal terms, and any introductory or trial terms applicable to the offer.

Where a subscription is purchased through the Apple App Store, Google Play, or another authorized platform, the applicable platform's payment, billing, renewal, cancellation, and refund procedures apply. Subscriptions that automatically renew will renew according to the terms presented at purchase unless cancelled before the applicable renewal date.

You may manage or cancel subscriptions through the applicable platform or account settings. Deleting the App does not necessarily cancel a subscription. Refunds are handled according to the applicable platform's policies and applicable law.

We may update these Terms from time to time to reflect changes to ZYVO, our business, legal requirements, or other circumstances.

The updated Terms will include a revised “Last Updated” date.

For material changes that materially affect your rights or obligations, we will provide reasonable notice where required by applicable law.

Where applicable law requires affirmative consent to a material change, we will obtain that consent.

Continued use of ZYVO after an updated version becomes effective constitutes acceptance of the updated Terms only to the extent permitted by applicable law.

These Terms, together with the Privacy Policy and any other terms expressly incorporated by reference, constitute the agreement between you and the Company concerning your use of ZYVO.

If any provision is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.

The failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms do not create a partnership, joint venture, employment, agency, or fiduciary relationship between you and the Company.

Provisions concerning intellectual property, user obligations, disclaimers, limitations of liability, indemnification, dispute resolution, and any other provisions that by their nature should survive termination will survive termination.

If you have questions regarding ZYVO or these Terms, contact:

Email: support@zyvohealth.com